The Culture Map

The Culture Map: Breaking Through the Invisible Boundaries of Global Business Hardcover – May 27, 2014
Author: Visit ‘s Erin Meyer Page ID: 1610392507

Review

“The book abounds with well-chosen anecdotes to illustrate the misunderstandings that can arise from clashing cultural assumptions, making this enlightening book a pleasure to read.” —Foreign Affairs

“Whether you’re a corporate or traditional diplomat, global traveler, government official, or passionate world citizen, this is the one book you should not miss. Chock-full of real-world examples and a simple framework that can be utilized in any cross-cultural context, Meyer’s work is characterized by a fresh and relevant voice, distilling down the essentials of communicating, persuading and working effectively around the globe. It is rare that I pick up a cross-cultural book and can’t put it down.”—Cari Guittard, Huffington Post

“This readable book explains how to dramatically increase organisational success by improving our ability to understand the behaviour of colleagues, clients, and suppliers from different countries.” —Professional Manager (UK)

“A helpful guide to working effectively with people from other cultures…Meyer delivers important reading for those engaged in international business.” —Kirkus Reviews

“With business becoming ever global, there are a raft of books available on dealing with cultural differences. If you only read one, make it INSEAD professor Erin Meyer’s…Skillfully blend[s] real-life examples.. with an analytical framework… What brings this book to life are the numerous examples Meyer has encountered, both in her own life as an American living in Paris, and in her experience as running the Managing Virtual Teams module at INSEAD.”—HR Magazine, 5 star review

“Amusing”—Financial Times

“In a relaxed, entertaining, but always knowledgeable style, Meyer draws on numerous examples from her experiences to explain how to detect the invisible barriers in the global business world – and how to get past them.”—Siemens Industry Journal, issue 2

“Although we live in an increIDgly digitally connected and virtual business world, this book reminds us that understanding cultural differences in human interactions still matters. Global leaders know that blending cultural and individual diversity in teams is a sure recipe for better business outcomes. But this diversity needs to be first understood and then proactively managed. Meyer presents a brave, research-based, analysis of how to do just that. With clear and practical frameworks, The Culture Map will help business leaders become “cultural bridge builders” to the benefit of their teams and organizations.”—Dr. Didier CL Bonnet, Global Head of Practices, Capgemini Consulting

“I highly recommend this book to both the professional and leisure reader. Erin has shown to be one of the main representatives of the next generation scholars who combine deep conceptual models with very practical applications. A must-read!”—Fons Trompenaars, Author of Riding the Waves of Culture

“Whether you are sitting at a desk in Boston or eating at a restaurant in Beijing, communicating across cultures is the great challenge of the global economy. Getting it right will be the the difference between success and failure. Erin Meyer shows you how to get it right in this very important book. Managers everywhere should read it.”—Des Dearlove and Stuart Crainer, Founders of the Thinkers50

About the Author

Erin Meyer is a professor at INSEAD, one of the world’s leading international business schools. Her work focuses on how the world’s most successful global leaders navigate the complexities of cultural differences in a multicultural environment. Living and working in Africa, Europe, and the United States prompted Meyer’s study of the communication patterns and business systems of different parts of the world. Her framework allows international executives to pinpoint their leadership preferences, and compare their methods to the management styles of other cultures. Her work has appeared in Harvard Business Review, Singapore Business Times, and Forbes.com. In 2013 Erin was selected by the Thinkers50 Radar list as one of the world’s up-and-coming business thinkers. Follow her on Twitter: @ErinMeyerINSEAD

Hardcover: 288 pagesPublisher: PublicAffairs (May 27, 2014)Language: EnglishISBN-10: 1610392507ISBN-13: 978-1610392501 Product Dimensions: 1 x 6.8 x 9.8 inches Shipping Weight: 1.1 pounds (View shipping rates and policies) Best Sellers Rank: #9,437 in Books (See Top 100 in Books) #5 in Books > Medical Books > Psychology > Occupational & Organizational #12 in Books > Health, Fitness & Dieting > Psychology & Counseling > Occupational & Organizational #20 in Books > Politics & Social Sciences > Social Sciences > Communication & Media Studies
For decades, authors such as Hall, Hofstede or Trompenaars have dominated the field of intercultural research. The models they presented, commonly referred to as `cultural dimensions,’ aimed to identify differences across countries and cultures; they are still widely used in cross-cultural education and training around the world.

With The Culture Map, INSEAD professor Erin Meyer now boldly presents a new and different set of dimensions, a map of eight continua structured along the lines of how people interact: communicating, evaluating, persuading, leading, deciding, trusting, disagreeing, and scheduling. What sets this model apart is its practicality. Where others discuss value differences, Meyer concentrates on resulting behaviors; where others analyze how values manifest themselves, she focuses on strategies for crossing cultural gaps and reconciling different ways of getting things done. All the while, the author strikes an effective balance between oversimplifying and getting carried away with complexity. Meyer uses a wide range of stories, her own and others’, to illustrate essential concepts and highlight critical caveats.

The Culture Map encourages readers to think beyond the obvious. For instance, when discussing levels of directness in communication, Meyer does not stop at warning Westerners of the importance of paying attention to the subtle ways in which messages are commonly worded in Asia, as most authors in the field do, but also emphasizes the `inverse’ risk: those used to highly indirect communication styles may sense "between-the-lines" messages that the sender had no intention of sending. Thankfully, Meyer frequently discusses strategies for working across such cultural differences.
As I began to read this book, I was again reminded of the challenges that the great explorers throughout history faced. Somehow they and their associates broke through what must have been for them invisible boundaries. Today, all manner of companies are struggling to navigate their way through different cultures, overcoming boundaries that had been previously invisible, barriers more numerous and daunting than any that Marco Polo, Christopher Columbus, ‎Meriwether Lewis and William Clark, and Ferdinand Magellan had encountered.

According to Erin Meyer, "I provide a systematic step-by-step approach to understanding the most common business communication challenges that arise from cultural differences, and offer steps for dealing with them more effectively." She recommends and explains several strategies to increase her reader’s effectiveness when addressing issues and resolving problems caused by cross-cultural misunderstandings, if not avoid them altogether.

Meyer shares her thoughts about how to achieve these strategic objectives:

o How to communicate effectively across cultures
o How to evaluate individual performance
o How to evaluate organizational performance (i.e.

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